The civil service and the future of fraud detection

The civil service and the future of fraud detection Online | 22 October 2026 | 10.30am - 11.30am

Nearly a year after the Public Authorities (Fraud, Error and Recovery) Act received royal assent, this Civil Service World webinar, in partnership with SAS, will explore what the Act means in practice and, importantly, what still needs to be done.

The Act has given government new powers to investigate fraud and error, recover public funds, and identify risk earlier. These include bank eligibility checks, direct recovery powers, and an increased focus on data analytics and machine learning. The challenge now is to make those powers work in practice and at scale. But with greater capability comes greater responsibility: how can departments use these tools effectively while retaining public trust?

This session will explore what has changed, what some of the current challenges are, and what ‘better’ could look like as these powers mature.

The discussion will include:

  • What has the Fraud, Error & Recovery Act meant in practice so far
  • What are the challenges of introducing bank checks & direct recovery
  • How can departments measure success when the goal is prevention
  • How can departments balance enforcement with public trust
  • Using AI & data matching without unfairly targeting vulnerable claimants

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